Alisha has been 110% efficient and committed to providing fantastic service since the very first contact we had with her on initial enquiry. After signing the contracts of our new investment property, we had reached out to many property management groups in the area at the same time as Ross Toy, and Alisha and her team were the first to respond, with more detail, effectiveness and enthusiasm than anyone else by miles!
We live interstate and on settlement of our property, Alisha even offered to collect the keys personally and do our handover inspection herself, a gesture that left us more grateful and astonished then ever.
Our first call to her had been made, our initial questions answered and within 24hrs agreeing to use Ross Toy and providing her with photos, the home was already advertised online and inspection dates had been set. We received reports to show the productivity of enquiries that had been made online, (ensuring us that great interest was being generated), an overwhelming number of people attended the first inspection, a couple were selected and soon after and our brand new tenants moved in the next day after settlement!
The process could not have been more smooth than it was. Although we own many investment properties Australia-wide, my partner and I maintain that our next should certainly be in a similar area, simply so that we have the pleasure and ease of working with Ross Toy again!
Alicia & Chris Cook - NSW
After a bad experience renting our house through a large estate agent, we decided to try a smaller company which specialised in property management. We saw Ross Toy Real Estate's adverts and decided to give them a call. After a 10-minute phone conversation with The Director, Alisha, I knew Ross Toy were exactly who we wanted to manage our property. A few days later, they had our house on the market and rented out. Alisha and Ille, the Senior Property Manager, are always happy to answer any questions we have and we feel safe knowing that our property is in their hands.
Danielle - Pennington
After signing up with ROSSTOY Real Estate you can’t help notice the outstanding professionalism and extra care taken from the very outset in ensuring my Property was leased in a very short period of time.
The Director, Alisha Toy & the Senior Property Manager, Ille Buljan both have been outstanding in their approach throughout this time and the communication after my Property was leased has also been excellent.
Best of all, I wish to add, is the quality of Tenant has suddenly improved & I am getting at least $15 a week more in rent.
Thanks a lot, appreciate all you have done.
Mr Salonikios - Woodville
"Alisha and her team at Ross Toy Real Estate rented out my apartment in Rosewater in record time for 25% more than the previous agency. Not only are they professional, diligent and courteous, in the short time I have known them Ross Toy Real Estate have delivered on every promise, and gone well beyond my expectations."
Steph Taylor -
Lime Shack cafe owner Port Adelaide
“I was not having any luck finding a tenant for my Peterhead property, and my options were wearing thin. I decided to use
A local operator and the turnaround in my situation was almost overnight”
Mr Bekesi – Peterhead
My husband and I were looking for a good real estate company to manage our rental property and after looking a few of the big real estate companies we decided not to go through them and finally found Ross Toy. We have been so happy with service that we receive. Both Alisha and Ille always keep us updated with the property reports and have been very helpful with any questions we have. We would be happy to recommend Ross Toy Real Estate to anyone who needs property management.
Ms Thompson – Rosewater
After months of extreme disappointment of almost daily mismanagement of my rental property by the previous Property Management I was suddenly faced with the dilemma of a vacant property.
After nearly 8 weeks of this I received a brochure from ROSSTOY Real Estate that clearly outlined my situation with words such as “Is Poor Property Management costing you?
I immediately called Alisha Toy and after 5 minutes I realised that this is the right Property Management for me and I haven’t looked back.
My Property was leased soon after with not only a better quality of Tenant but I am also getting at least $15 a week more in rent.
Thanks a lot, appreciate all you have done.
Owner – Woodville Park
Having just put our property in the rental market, Ross Toy Real Estate found us a tenant straight away at the price we were after. They found a tenant in the first week, unfortunately the tenant pulled out of the contract. Ross Toy Real Estate acted promptly and professionally securing another tenant within days to ensure the property was vacant for a minimal amount of time.
Thank you Ross Toy Real Estate